Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Answer Guarantee

  • Each ticket that you post to our technical assist staff will be replied to within less than 60 mins. The basic inquiries will be responded to as quickly as possible. However, if the support request you have sent us calls for assistance from a skilled administrator, we are going to forward the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Professional Customer Help And Support Service

  • We are on line for you 24/7 to deliver advices and customer support and also to assist you with any issue that you might run into whilst controlling your virtual server. We’re able to support you with all pre–installed programs, including your OS, server management panel (with respect to the VPS type) and the Site Control Panel designed solely by our company.

  • Intuitive help center

  • An Informative Help Section

  • In the Site Control Panel that is included for free in your virtual server, you can find an informational Help section, which incorporates all you should be informed about when monitoring your sites and software. We have integrated a wide selection of how to content articles and video courses that display the primary website supervision tasks in an easy–to–understand form.