1 hour ticket response
Our team of technicians is specialized in supplying fast answers to all your inquiries. We will review your trouble ticket immediately after it has been delivered and will reply back to you with a solution to the problem within maximum sixty minutes after the tech support ticket submission. As a matter of fact, our average tech support ticket response time is 20 minutes.
A Topflight Customer Support Service
Each member of our help desk support staff has several years of experience in the Linux cloud hosting service world and almost all of them have worked for us for at least 5 years. They are all eager to reply to all your queries in the most proficient way possible.
An Easy–to–Browse Help Center Section
Integrated into the Site Control Panel is an intuitive Help Center, which offers you various sources of information. You can search through a routinely updated knowledgebase offering web hosting account administration articles and site administration articles, watch the instructional video tutorials or have a look at our F.A.Q. database.
