Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Site Control Panel you will find a detailed Help section featuring loads of articles and regularly asked questions. They are compiled by our support team of seasoned technicians. Just type in your question and our intelligent platform will return the best answer.

  • Top quality support service

  • Tutorial Videos

  • If you’d like to watch how an action is done or how an issue is resolved, rather than just reading about it, examine our compilation of instructional video tutorials. They address a lot of different topics and will help you swiftly find your way around the Site Control Panel.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24–7 support service and a sixty–minute support ticket response guarantee. Our skilled support engineers will be online 7 days a week to reply to your inquiries and to resolve any problem that you could possibly come across. Simply send a tech support ticket from the Help Center section and we will respond in a flash.