Support Channels

  • Video Tutorials
  • Video Courses

  • Learn very easily the way to update a file or import a database from our variety of step–by–step video classes.

  • F.A.Q.
  • A F.A.Q. Section

  • Find out the right way to utilize all of the elements of the Site Control Panel by seeing our how to video training.

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  • Ticketing System
  • A Ticketing System

  • Our customer support is online around the clock to respond to your tech questions. Expect a solution in no more than 60 mins after you have posted the ticket.

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Forms of Help

  • Shared Hosting Support
  • Cloud Hosting Help & Support

  • If you have difficulties employing our Linux cloud hosting service services or need to have more resources for your sites, just let us know and we’ll give you the best information.

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  • VPS Hosting Support
  • VPS Servers Help

  • If you encounter difficulties utilizing your SolusVM administration interface, or with any of the free applications your VPS is pre–configured with, let us know.

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  • Dedicated Hosting Support
  • Dedicated Servers Guidance

  • We’ll be at your disposal 24/7/365 to assist you with any given server management procedure or to help you update the current setup of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely user friendly and simple to operate. But if, at any time, you need assistance, you're able to trust in our 24/7 tech support service.
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