A 99.9% Server Uptime
Our cloud hosting system is based on a stable, top–notch hardware configuration and a heavily tweaked Linux distribution. Thus, no matter what your site is, or how many website visitors you’ve got, or even in case there’s a denial–of–service assault, our physical servers will remain up and running and your sites will stay online.
All our Linux cloud hosting service plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our uptime guarantee remains the same.
A 99.9% Network Uptime
If you’d like to deliver a first–class hosting service, you can scarcely trust the default network configuration in a datacenter. We’ve set up our very own custom internal network in order to ensure the fastest possible connection speed with the rest of the world.
And because of this, irrespective of which datacenters you choose: our US datacenter, our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is valid for all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re disappointed with our hosting services, or if you consider them inadequate, or if you decide that you must use a VPS servers rather than a cloud hosting package – you will get a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have complete control of your domains even if you cancel your web hosting account with us.
24/7 Technical Support
If you’ve ever had to wait around for hours to receive a response, you’re probably aware of how irritating this can be, especially when your website is on the line. This is exactly why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be here for you and they’ll get back to you in under sixty minutes. And the best thing is that their average ticket response time is less than 20 minutes!