Service Uptime Guarantee
What is contained in the service uptime guarantee and why is it so important when you decide on your hosting service provider?
The service uptime for any cloud hosting account is of crucial importance. If you are using a web server which has regular issues and your website is not online for extended periods of time, it is more likely that site visitors shall not come back. In case you have an online store, for example, this would mean lost clients and much less revenue. Your websites could even get penalized by search engines like yahoo with lower rankings regardless of how good their content is. To protect yourself from this type of scenario, always make certain that the hosting service you get is stable. This way, the success of your site will depend entirely on its content and your advertising campaigns and won't be affected by hosting-related factors that you have no control of.
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Service Uptime Guarantee in Cloud Hosting
All of our
cloud hosting packages include a 99.9% service uptime warranty. We're able to reach that goal by using an innovative cloud hosting platform where every service (files, email messages, databases, and so on.) has its own cluster of servers. We do not run everything on just a single machine as most companies do, so we have basically wiped out the downtime of any service and even in peak times we can balance the load between web servers for the very best possible performance of your web sites. If one machine fails, the other ones within the cluster will take over to ensure the continuous work of the Internet sites. To avoid infrastructural issues, our web server facilities use effective diesel backup generators as well as several independent Internet providers as to make sure that site visitors will be able to reach your internet sites no matter what. We also have a group of qualified admins monitoring the web servers 24/7/365.
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Service Uptime Guarantee in Semi-dedicated Servers
If you get a
semi-dedicated server package through our company, you will enjoy a guaranteed 99.9% uptime. Your account will be created on a modern cloud web hosting platform with a load-balancing system that basically gets rid of any downtime. The files, email messages, stats and databases are all managed by their own groups of servers, so even when there is a trouble with one web server, your internet sites aren't going to be affected in the slightest. This enables us to offer a far more stable web hosting service as compared with providers that run everything on a single machine where a problem with a single service can take the entire server down. To protect yourself from infrastructure troubles, our data centers use multiple Internet providers and powerful diesel generators, so no matter what happens, the web servers will keep operating without any interruptions and your Internet sites will remain working. Any software troubles will be handled instantly by our knowledgeable team of professionals which monitor all web servers 24/7.
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Service Uptime Guarantee in VPS Servers
If you buy a Virtual Private Server from our company, we warrant that the physical server your account is set up on will be working no less than 99.9% of the time. While we are unable to control what you do with your Virtual Private Server and what you install on it, we're going to ensure that the main hosting server will work 24/7 without any disturbances. Our facilities have a number of Internet providers as well as backup power generators to ensure the uninterrupted work of all machines placed there. If there is an issue with any virtual server on the physical one, we have a team of skilled administrators to eliminate it in a very timely manner and to to guarantee the other
VPS server accounts within that server will not be affected. We use only new, thoroughly tested hardware components for the servers where new virtual accounts are set up.
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Service Uptime Guarantee in Dedicated Servers
If you buy a
dedicated server plan from us, you will be able to take full advantage of our service and network uptime guarantee. We will make sure that your website hosting server is online at least 99.9% of the time no matter what. We work with new, thoroughly tested hardware components to assemble every web server and we make certain that all the pre-installed software is working correctly before the web server is handed over to the consumer. We have also taken measures to prevent any possible infrastructural issues - the uninterrupted power supply is guaranteed by powerful diesel generators, while 24/7 accessibility to the dedicated servers is guaranteed by employing numerous independent Internet providers. Our experts are available at all times, including weekends & holidays, so even if any unexpected issue appears, they'll handle it immediately to avoid any downtime of your machine and the websites or offline apps accommodated on it.